Terms of Service

Who Are We?


Collars (“us,” “we,” or “our” as the context requires) provides an online platform to connect pet owners with local pet care providers and sustainable resources through our websites, apps, and other platforms (the “Platforms”). Our services include a directory of pet care providers, community forums, and other resources tailored for pet owners and professionals (the “Services”).

Collars is not a service provider and is not responsible for managing, setting, or guaranteeing the quality or availability of any pet care services or products you discover through our Services (“Third-Party Pet Care Services”). All Third-Party Pet Care Services are provided by independent service providers, businesses, or individuals (“Pet Care Providers”), and their services are subject to their own terms and conditions.

Our Services and Platforms are operated by Collars Limited, a private company incorporated and registered in England & Wales with company number [Company Number]. You can find our registered office and correspondence details on our Contact Us page.


These Terms


These terms and conditions (“Terms”) govern your use of our Services and Platforms. By accessing or using the Services or Platforms, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy, Cookie Policy, and Community Guidelines.

Some of our Services may require separate terms and conditions. Where applicable, these will be clearly outlined and will operate in addition to or in place of these Terms.

We may update these Terms from time to time. If they are amended, the revised version will be published on our Platforms, and continued use of our Services or Platforms will constitute acceptance of these changes. If you do not agree to the Terms, you must stop using our Services and Platforms immediately.


Using Our Services


You may use our Services and Platforms for lawful and legitimate purposes only. We grant you a non-transferable, non-exclusive license to access and use our Services and Platforms for personal, non-commercial purposes. This license is subject to the following restrictions:


  1. Prohibited Use:

    • You must not use our Platforms to share or transmit materials that are defamatory, offensive, obscene, or unlawful.

    • You must not misrepresent your identity or falsely suggest any affiliation with Collars.

    • You may not use the Services to advertise or promote unrelated products or services.

  2. Security Restrictions:

    • Do not attempt to gain unauthorized access to our systems or introduce malicious code (e.g., viruses, worms, or trojans).

    • Avoid interfering with our systems in ways that may harm their operation or security.

  3. Automated Access:

    • Unauthorized automated programs, bots, or data-scraping tools are strictly prohibited.

  4. Age Restriction:

    • Our Services are not intended for individuals under 18 years of age. By using the Platforms, you confirm that you are at least 18 years old.


If you become a member, you are responsible for keeping your credentials secure. Notify us immediately via SupportContact if you suspect unauthorized access to your account.


Sharing Information with Us
Your privacy is important to us. By submitting personal data through our Services or Platforms, you agree that it may be used in accordance with our Privacy Policy.

When uploading or sharing content (e.g., text, images, or videos) through our Platforms:

  • You retain ownership of your content but grant Collars a non-exclusive, worldwide, royalty-free license to use, display, and distribute it for promotional or operational purposes.

  • You are responsible for ensuring that you have the necessary rights to share the content and that it does not infringe on the rights of others.


Collars’ Property
All intellectual property rights in our Services and Platforms, including logos, trademarks, designs, and software, are owned by or licensed to Collars. You are granted a limited license to use our Platforms solely as described in these Terms.


Third-Party Services and Content
Collars facilitates connections with Pet Care Providers but does not manage, endorse, or guarantee their services. You are responsible for understanding the terms and conditions of any provider before engaging their services. Any disputes arising from your use of Third-Party Pet Care Services must be resolved directly with the provider.

Our Platforms may also contain links to third-party websites. We are not responsible for the content or reliability of these external sites.


Liability and Disclaimer

  1. No Warranties:

    • Our Services are provided “as is” and “as available.” While we strive to ensure accurate and up-to-date information, we cannot guarantee completeness or accuracy.

  2. Limitation of Liability:

    • Collars will not be liable for any indirect, incidental, or consequential damages resulting from your use of our Services or Platforms. Our maximum liability in connection with these Terms is limited to £100.


Termination
Collars may suspend or terminate your access to our Platforms at any time if you breach these Terms.

Governing Law
These Terms are governed by the laws of England & Wales. By using our Platforms, you agree to submit to the jurisdiction of the courts of England & Wales.


Contact Us
For questions or concerns regarding these Terms or our Services, please contact us via our Contact Us page.

Who Are We?


Collars (“us,” “we,” or “our” as the context requires) provides an online platform to connect pet owners with local pet care providers and sustainable resources through our websites, apps, and other platforms (the “Platforms”). Our services include a directory of pet care providers, community forums, and other resources tailored for pet owners and professionals (the “Services”).

Collars is not a service provider and is not responsible for managing, setting, or guaranteeing the quality or availability of any pet care services or products you discover through our Services (“Third-Party Pet Care Services”). All Third-Party Pet Care Services are provided by independent service providers, businesses, or individuals (“Pet Care Providers”), and their services are subject to their own terms and conditions.

Our Services and Platforms are operated by Collars Limited, a private company incorporated and registered in England & Wales with company number [Company Number]. You can find our registered office and correspondence details on our Contact Us page.


These Terms


These terms and conditions (“Terms”) govern your use of our Services and Platforms. By accessing or using the Services or Platforms, you confirm that you have read, understood, and agree to these Terms, as well as our Privacy Policy, Cookie Policy, and Community Guidelines.

Some of our Services may require separate terms and conditions. Where applicable, these will be clearly outlined and will operate in addition to or in place of these Terms.

We may update these Terms from time to time. If they are amended, the revised version will be published on our Platforms, and continued use of our Services or Platforms will constitute acceptance of these changes. If you do not agree to the Terms, you must stop using our Services and Platforms immediately.


Using Our Services


You may use our Services and Platforms for lawful and legitimate purposes only. We grant you a non-transferable, non-exclusive license to access and use our Services and Platforms for personal, non-commercial purposes. This license is subject to the following restrictions:


  1. Prohibited Use:

    • You must not use our Platforms to share or transmit materials that are defamatory, offensive, obscene, or unlawful.

    • You must not misrepresent your identity or falsely suggest any affiliation with Collars.

    • You may not use the Services to advertise or promote unrelated products or services.

  2. Security Restrictions:

    • Do not attempt to gain unauthorized access to our systems or introduce malicious code (e.g., viruses, worms, or trojans).

    • Avoid interfering with our systems in ways that may harm their operation or security.

  3. Automated Access:

    • Unauthorized automated programs, bots, or data-scraping tools are strictly prohibited.

  4. Age Restriction:

    • Our Services are not intended for individuals under 18 years of age. By using the Platforms, you confirm that you are at least 18 years old.


If you become a member, you are responsible for keeping your credentials secure. Notify us immediately via SupportContact if you suspect unauthorized access to your account.


Sharing Information with Us
Your privacy is important to us. By submitting personal data through our Services or Platforms, you agree that it may be used in accordance with our Privacy Policy.

When uploading or sharing content (e.g., text, images, or videos) through our Platforms:

  • You retain ownership of your content but grant Collars a non-exclusive, worldwide, royalty-free license to use, display, and distribute it for promotional or operational purposes.

  • You are responsible for ensuring that you have the necessary rights to share the content and that it does not infringe on the rights of others.


Collars’ Property
All intellectual property rights in our Services and Platforms, including logos, trademarks, designs, and software, are owned by or licensed to Collars. You are granted a limited license to use our Platforms solely as described in these Terms.


Third-Party Services and Content
Collars facilitates connections with Pet Care Providers but does not manage, endorse, or guarantee their services. You are responsible for understanding the terms and conditions of any provider before engaging their services. Any disputes arising from your use of Third-Party Pet Care Services must be resolved directly with the provider.

Our Platforms may also contain links to third-party websites. We are not responsible for the content or reliability of these external sites.


Liability and Disclaimer

  1. No Warranties:

    • Our Services are provided “as is” and “as available.” While we strive to ensure accurate and up-to-date information, we cannot guarantee completeness or accuracy.

  2. Limitation of Liability:

    • Collars will not be liable for any indirect, incidental, or consequential damages resulting from your use of our Services or Platforms. Our maximum liability in connection with these Terms is limited to £100.


Termination
Collars may suspend or terminate your access to our Platforms at any time if you breach these Terms.

Governing Law
These Terms are governed by the laws of England & Wales. By using our Platforms, you agree to submit to the jurisdiction of the courts of England & Wales.


Contact Us
For questions or concerns regarding these Terms or our Services, please contact us via our Contact Us page.

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